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— For the multi-unit operator

Why the labor screen managers actually want looks different

What is the labor metric that managers actually act on?

Not labor % alone. Managers act on drift — the gap between scheduled hours and clocked hours, plus the unbudgeted overtime that piles up when scheduled coverage doesn't match actual demand. The Labor Leak quick win shows network labor % vs budget, OT $ YTD, ghost shifts (clocked-in windows with no sales attached), and the top schedule-vs-clocked offenders by employee. Pull the timesheet on the top-drift row and you've found the leak.