How to audit your DoorDash, Uber Eats, and GrubHub statements

One rule before the steps: your contract rate is your floor, not your ceiling. Every audit starts by ignoring the contract and computing what each platform actually took.

Step 1 — pull 90 days of statements per platform, plus the same window's orders from your POS. Step 2 — compute the blended-effective rate: total deductions (commission + fees + ads + promos + refund-class adjustments) divided by gross 3P sales. Do it per platform, per month. Step 3 — compare blended-effective to contract. The gap is your finding.

Where the gap comes from: DashPass orders bill at a higher rate than your standard contract (a 10% contract commonly blends to 11%+ once DashPass mix hits normal volume). Promotions and ad credits get netted out of payouts where you stop seeing them as line items. Refunds and disputes get charged back against classes of orders you thought were settled. None of this is hidden, exactly — it's just spread across statement formats designed to be read one week at a time.

Step 4 — reconcile statement deposits against POS-recorded 3P sales. The delta between what the POS says you sold and what actually landed in the bank is the single most clarifying number in the audit. Step 5 — take the blended-effective rates to a renegotiation: platforms match each other's rates for operators who show up with the math.

We run this as the 3P Fee Finder and Rate Card Audit agents — both free on a CSV at never86.ai/trial. Related reads: never86.ai/answers/doordash-blended-rate-dashpass and never86.ai/answers/renegotiate-ue-gh-to-dd.