— For the multi-unit operator
Why your DoorDash 10% blends to 11.2% — the DashPass gotcha
My DoorDash contract says 10% — why does the platform show 11.2%?
A 10% delivery contract is the rate DoorDash charges on standard orders. DashPass orders are billed at 14%. If DashPass is the typical ~30% share of your DoorDash volume, the blended effective rate sits at 10% × 70% + 14% × 30% = 11.2%, not 10%. For a chain doing $1.8M / 4 weeks through DoorDash, that 1.2pp blended drift is ~$73K / year. The chef-led 16-unit group caught this on May 8 reading their own rate card; the fix is pulling DashPass share from the DD merchant portal, not changing the contract.